The final verdict on this

A perfect retreat for families, offering a tranquil atmosphere and a brilliant location. Just steps from a beautiful beach, it boasts generous amenities including an outdoor pool and children's play area. Delicious meals are served in a buffet style with a blend of local and standard options, leaving you satisfied every time.

The pool area was a beautiful setting to relax in.

Our room was a complete disaster. It was small, outdated, and had a terrible view from the balcony. The air conditioning barely worked, making it stuffy and unbearably noisy. On top of that, there were cracked tiles in the bathroom and balcony, and the memory foam bed was more uncomfortable than I could tolerate. It's outrageous that there were no tea or coffee-making facilities in the room, which is standard in most hotels.

Just returned from a four-night stay where the food options were top-notch, especially the fresh seafood and grilled meats. The lovely room had a stunning pool view with a comfy terrace, but the air conditioning could have been more powerful to keep cool. Would definitely return for the all-inclusive experience!

great experience with friendly staff

The staff were fantastic, always helpful and very friendly. We enjoyed the comfortable room which offered stunning views of the sea. The bar and pool area were really nice, providing a great atmosphere to relax. We appreciated the good evening entertainment that added a special touch to our stay.

More accessible seating in the entertainment areas would be a plus.

Had a blast with my friends! The spot was perfect—right by the beach with loads of restaurants nearby. The staff were super friendly and always ready to help. Pool and grounds were clean and well-kept. We also enjoyed the nice entertainment each night.

Nice beach access right from the hotel. Great activities offered like archery and darts. The room felt small, making it a bit cramped for two.

Our Double Room was nice and very clean. It had great pool views, and the cleaning staff did an impressive job, especially with the daily tidying. The air conditioning worked well, keeping the room cool, which was perfect. There weren’t any tea or coffee-making facilities, which would have been a nice touch. it felt comfortable, but a bit of extra space wouldn’t hurt!

great stay with stunning sea views

The pool and lounging area were fantastic! ! It really felt relaxing to have a wonderful spot just steps away from the beautiful beach. The staff were super friendly, always eager to share tips about the best places to visit around the island. My room had a breathtaking sea view that made mornings so much more special.

The overall room size was a bit small for my preference.

hipotels has a lovely spacious layout, and our sea view room over the pool was fantastic. the staff were incredibly welcoming, especially kilian in the restaurant. we also loved the great location with local shops and restaurants just a short walk away. the personalized services really made our stay special.

do recommend

The hotel is bright and modern with lovely decor, creating a cheerful atmosphere that's easy to navigate. The pool area is spacious, and the waitstaff provide comfortable service throughout the day, making it accessible and enjoyable for seniors.

More accessible seating in entertainment areas would help.

Just a reliable pick for strolling around in Puerto del Carmen with good value. The staff at reception were super friendly and helped us plan our day trips around the island. Consider visiting the local shops and restaurants nearby for a taste of the area.